[FAQ] ArcheAge WAR
ArcheAge WAR
FAQ
FAQ
Installation and execution error
I get a blue screen.
What are the recommended mobile/computer specifications?
How can I reinstall the mobile version?
How can I reinstall the computer version?
I can't update the game through the App Store (iOS).
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Game/Setting
What are the Class Change Levels and rewards?
How do I learn character skills?
I want to auto-use skills.
What's a Groa?
What's a mount?
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Bug and error
My character is stuck. What should I do?
I found a bug/error in game! What should I do?
Account/Authentication
Where do I find my Member Number?
How do I delete my game account?
I can't access to the game. I want to delete my account.
Purchase
I want to cancel my payment.
My purchase has not been paid.
I keep failing to make a payment.
How do I cancel a payment and get a refund?
My payment method (Google) has been stolen and a payment has been made without my authorization.
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Others
How do I redeem a coupon?
Open Source License
Suggestion
I want to make game-related suggestions.
Violation report
I want to report profanity in game.
My Gems and items disappeared due to account theft.
Creator Follow Event
I'm not an official partner, so I can't participate in the event. How can I join?
I’m not a game user, so I can’t participate in the event. What steps can I take to join?
I want to follow a creator, but I don't know the follow code. What should I do?
My game account and the account I used to log in for the event are different, so I can't retrieve the game information. Is there a way to link them?
I followed a creator, but that creator doesn't appear in the ranking list.
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