My Gems and items disappeared due to account theft. | ArcheAge WAR
ArcheAge WAR FAQ Violation report
My Gems and items disappeared due to account theft.

If your items and account information have been stolen, 

please submit an account theft report with details through the Customer Center.


■ How to Report Account Theft

 1. Select the top right Menu on the game screen.

 2. Select Settings > Info > Customer Center.

 3. Select the Account Theft/Report category - Account Theft.

 4. Submit a detailed account theft report.

 ※ Please provide details such as the estimated date and time of the incident and the lost items. 


<Go to Customer Center>

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