My payment method (Google) has been stolen and a payment has been made without my authorization. | ArcheAge WAR
ArcheAge WAR FAQ Purchase
My payment method (Google) has been stolen and a payment has been made without my authorization.

Due to the nature of mobile games, Cash products are paid through the platform that the customer is using,

and we, the game developer, do not collect details about the payment method.


Therefore, we cannot directly check or assist you with this issue.

Please contact the app store where the payment was made for detailed consultation.


■ How to Report Payment Fraud on Google Play Store

 1. Log in to Google Help (support.google.com).

    <Report an Unknown Charge>


 2. Select Report a Charge, and then fill out the report form.

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