I keep failing to make a payment. | ArcheAge WAR
ArcheAge WAR FAQ Purchase
I keep failing to make a payment.

Cash products are sold through the app stores (Google/Apple)

and are processed through various payment methods. Therefore, there are various causes for payment failure.

 

If you are having difficulty making a payment, please check the following to resolve the issue. 


■ How to Resolve Payment Failure Error

 1. The error may be caused by the network environment you're in.

    Please exit and re-launch the game in an optimal network environment and see if that helps.

 

 2. It may be a problem with your app store account settings. 

     You can get help by contacting the store's customer service center.


   Go to <Google Pay Customer Support>

   Go to <Apple Support>


 3. If it's a payment method error, then you can contact the support center for your card or telecom carrier for assistance.

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