If the item you purchased in the ["ArcheAge War" Webshop] meets the following conditions,
you may apply for purchase cancellation through the Customer Service Center [1:1 Inquiry].
■ Conditions for Purchase Cancellation
① Cancellation is possible only if it is within 7 days from the payment date and the contents of the product have not been used.
② If any single content item has been used when applying for purchase cancellation, the purchase cannot be canceled.
③ If the product itself is a non-cancellable type, a refund is not possible even if it has not been claimed or used.
※ Cancellation/refund of "ArcheAge War" Webshop products is executed according to Kakao Games' relevant terms and conditions.
If you have other questions, please contact Customer Service through [1:1 Inquiry].