Notice: Crashes, Disconnections, and Side Story Progress Issues on Certain Devices | guardiantales asia (EN)
guardiantales asia (EN) Notice
Notice: Crashes, Disconnections, and Side Story Progress Issues on Certain Devices
2025-03-13

 Greetings, Guardians.


 Since the update on March 11, we have identified an issue where Low RAM devices may experience intermittent disconnections and crashes. Additionally, It has been confirmed that some Low RAM users encounter a data error popup when playing side stories, making normal gameplay difficult.


- Stage 4 of AfterWorld Inc.

- Stage 6 of 21 Kanterbury Street


 We are doing our best to identify the cause and implement a fix, and we kindly ask for your understanding. As an apology, we have prepared a small compensation. We will continue to work hard to provide a smooth gaming experience.


[Issue Compensation]

- Compensation Period: 2025-03-13 – 2025-03-19 23:59 (UTC+8)

- Compensation Reward: Gem x 500, Stamina x 250

※ The reward will be sent to your mailbox once per account.


 Thank you.

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