I want to cancel an order. (Apple)
If you want to cancel an order or return a purchase, please contact us with all the following information through 1:1 Inquiry.
● Apple app Store Request Form
1) Game Member Number (9 Digits):
2) Payment Amount:
3) Request: Order cancellation
4) A screenshot of the iTunes Order Details page with the order number on it (Necessary)
● How to Use 1:1 Inquiry: Settings in game (cogwheel) → Customer Center → 1:1 Inquiry
● How to Check Order Details
1. PC iTunes access → login → top icon → account information transfer
2. Purchase History at the App Store 'Show All'
3. Purchase items → Set payment date
4. Go to the left arrow of your order history
5. Attach inquiry with screenshot that date, order number, purchase item is confirmed
