I keep getting transaction errors. What do I do?
Because transactions made in Friends Popcorn are processed through the billing agencies, Google and Apple, it's difficult for us to check the exact causes of transaction errors.
If you receive a transaction error, please follow the instructions below. We apologize for any inconvenience you may experience.
● How to Address a Transaction Error
1) If it's related to your app store account settings, please contact your app store.
- Google Play Store (Android): 02-531-9226
- Apple App Store (iOS): 1544-2662
2) If it's related to your mobile service provider, contact the service provider.
please check whether the payment limit has been exceeded.
You check your purchase limit with your credit card company or mobile service provider.