I want to cancel an order. (Google)
To cancel an order or return a purchase, please contact us with all the following information through 1:1 Inquiry.
● Google Play Store Request Form
1) Account Information: (Google Play store account, gmail-id@gmail.com)
2) Game Member Number: (Can be checked in Settings)
3) Payment Amount: (GPA.XXXX-XXXX-XXXX-XXXX)
4) Request: (Example: Item refund, Order cancellation)
* You can check your Google account at the Menu > Account on the Google Play website.
* Orders can only be canceled within 7 days of their purchase date. Used items cannot be returned.
● How to Use 1:1 Inquiry: Settings in game (cogwheel) → Customer Center → 1:1 Inquiry