Additional Notice About Inappropriate Play in Some Content | guardiantales asia (EN)
guardiantales asia (EN) Notice
Additional Notice About Inappropriate Play in Some Content
2024-11-27

We would like to inform Guardians further about an issue where

the damage output becomes inappropriately high when using Pause feature repeatedly in some content.


First of all, we apologize for the delay in investigating the issue.


The play that uses Pause feature repeatedly

is not in the boundary of an appropriate play that the game allows.

Thus, we first applied the actions to prevent inappropriate use.


Now there will be a cooldown of 5 seconds for using Pause feature in

the Guild Raid and Dungeon Kingdom Arena after the update on Nov 26 (Tue).

Additionally, we are currently investigating the other content than Guild Raid,

we plan to act with an additional update when the investigation is confirmed.


Furthermore, we are also conducting a full investigation into the accounts

that have repeatedly been confirmed to have abnormal play by the Pause feature.

We will notify Guardians further when the investigation is finished.


There can be restrictions depending on the operation policy

if any inappropriate profit occurs with the abuse of in-game issues.

Please refrain from using it as much as possible if Guardians notice any errors or cases of abuse, and report it through 1:1 inquiry.


We sincerely apologize for any inconvenience with the issue.

We will do our best to provide a better and fairer gaming environment.


Thank you.

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