Greetings Guardians,

We would like to inform Guardians about an issue in The Tale of the Tetis Hero where the Tactic Level and Specialty are reset occasionally.

The issue of resetting the Tactic Level and Specialty in a certain step of The Tale of the Tetis Hero occurred after the update of Oct 15 (Tue) has been fixed in the Oct 29 (Tue) update.

We have completely investigated all Guardians who were affected by the issue, to restore the Tactic Level and Specialty.

However, we have found it would be difficult to restore the record, since some Guardians played The Tale of the Tetis Hero after the reset, and were progressing to a higher stage than before the reset.

We sincerely apologize Guardians for any inconvenience caused by the delayed checking and fixing after the update of The Tale of the Tetis Hero.

Finally, we decided to provide compensation with apologizing mind to the Guardians who suffered the issue in The Tale of the Tetis Hero. Please check below for further details.

[Compensation About the Resetting Issue in The Tale of the Tetis Hero]

■ Individual Compensation

- Compensating Target: Guardians whose Specialty and Tactic Level were reset in The Tale of the Tetis Hero from Oct 15 (Tue) to Oct 29 (Tue)

- Compensation Period: Oct 31 (Thu) ~ Nov 6 (Wed) 23:59 (UTC+8) 

- Compensation: Gem x 500

※ The compensation will be distributed via mailbox, once per account.

We sincerely apologize again for the inconvenience during the gameplay.