Your story with the everlasting Souls!
This is Operator One - Mephistopheles, reporting in.
The temporal maintenance has been finished.
Thank you for your patience during the maintenance.
We apologize for any inconvenience during the maintenance period.
Please check below for further details.
◈ Maintenance Finished Schedule
- Sep 12, 2024 (Thu) 13:00 UTC+9
◈ Details
- Fixed inappropriate price display of the Chuseok Special Pack
ㄴ There was an error in the in-game price display, and the actual payment was made at the normal price.
- Fixes & Improvements
[Taken Actions (Detail)]
ㅇ We have fixed the inappropriate price display of the Chuseok Special Pack in the Cash Shop.
- Currently, the issue has been fixed. However, please note that some accounts may encounter the issue. Please check the appropriate price in the patch note before the purchase.
- Please refer to [2024.09.12 UPDATE NOTICE (DETAIL)] for the appropriate price of the Chuseok Special Pack.
▶ 2024.09.12 UPDATE NOTICE (DETAIL) LINK: https://kakaogames.oqupie.com/portals/2470/customer-news/5793
※ Please submit a 1:1 inquiry if you purchased the Chuseok Special Pack by mistake before the temporal maintenance.
- The withdrawal will be taken in accordance with the withdrawal policy.
- Saviors who can request withdrawal are restricted to the Saviors who purchased the Chuseok Special Pack before the temporal maintenance with the inappropriate price display.
▶ Link to submit 1:1 inquiry: https://kakaogames.oqupie.com/portals/2470/inquiry
◈ Temporal Maintenance Compensation
- Compensation: Everstones x 300
- Compensation Distribution Period: Sep 12, 2024 (Thu) after the temporal maintenance ~ Sep 13 (Fri) 09:00 (UTC+9)
- How to Receive: Please check the [Mailbox] in the game.
※ Compensations will be unavailable after the distribution period, kindly please claim it within the period.
※ Rewards are sent via mailbox upon login within the compensation distribution period, and are stored in the mailbox for 7 days upon login.
※ If the reward is not confirmed, please return to the title screen and check again.
We will always do our best to make Eversoul a pleasant environment.
Thank you