Your story with the everlasting Souls!

This is Operator One - Mephistopheles, reporting in.

We would like to inform you about the taken actions for Soul's Ascension issue.

The issue was fixed on Aug 9 (Fri) temporal maintenance. We sincerely apologize for any inconvenience by the issue.

Please check below for further details of the issue and the actions we had taken.

◈ Notice About the Taken Actions for Soul's Ascension Issue

[Issue Detail]

ㅇ An issue that only 1 ingredient Soul is consumed when 2 ingredient Souls are needed

[Taken Actions]

ㅇ The issue above had been fixed at the temporal maintenance of Aug 9 (Fri).

ㅇ We have investigated the Saviors who confronted the issue, and withdrawn the Souls that should be consumed as ingredients.

- Saviors who confronted the issue: Total 5 (KR 2, NA/EU 2, Asia 1)

- We have reset the Ascension record if there's no Soul to be withdrawn.

ㅇ As a result of deeper investigation, we have found that there's no Savior who abused the issue.

We will always do our best to make Eversoul a pleasant environment.

Thank you.