If the item you purchased through the Google Play Store has not been delivered, 

please submit a 1:1 inquiry using the information provided below.

■ How to submit

- 1. Click the menu icon (☰) in the top-right corner of the game screen

- 2. Settings > Account > Customer Support

- 3. Click [Game Guides] category

- 4. Select the best category that best suits your situation in need.

- 5. Check if the game guide can help you resolve your situation.

- 6. If you prefer to contact us via an inquiry, please use the submit a ticket button at the end of the game guide document.

If you need additional assistance, don't hesitate to contact our customer center through the button below.