If you encounter crash, lag, or freeze problems while playing the game, follow these step-by-step instructions to try and resolve the issue:

Step 1: Clear game cache and data (Don't forget to bind your account first)

- Before proceeding, ensure that your game progress is securely bound to your SNS.

- Open your device's settings and go to the "Apps".

- Select "Guardian Tales".

- Tap on "Clear Cache".

- Tap on "Clear Data".

Step 2: Uninstall the game

- After clearing the cache and data, go back to the list of installed apps.

- Find the game and select "Uninstall" to remove it from your device.

Step 3: Reset the device one time

Step 4: Install the game from the official Store and try again

If the issue still persists, please send us a ticket by clicking here: [LINK]

and provide us with the following details:

- Screenshot or video demonstrating the issue or where the crash happens.