Your story with the everlasting Souls!
This is Operator One - Mephistopheles, reporting in.
We would like to inform you further about the infinite loading issue (stopped at 1% of the loading screen).
The issue that the game is stopped at 1% of the loading screen when refunding without using Eversoul's customer center has been fixed,
However, there are some Saviors who suffering the infinite loading issue even who didn't refund anything.
Currently, we are investigating the issue.
If you suffer the infinite loading issue (stopped at 1% of the loading screen), please don't hesitate to contact Eversoul's customer center.
[How to Use 1:1 Inquiry]
1. Connect Eversoul → Upper right corner of the main screen → Settings → Account → Contact Us
2. Please contact us with the e-mail address below when you can't log-in Eversoul
We apologize for your inconvenience while playing the game.
We will do our best to provide a stable and pleasant game experience for our Saviors.
Thank you.