An Issue in In-game Cash Shop Labeling | eversoul
eversoul Notice
An Issue in In-game Cash Shop Labeling
2024-03-20

Your story with the everlasting Souls!

This is Operator One - Mephistopheles, reporting in.


We would like to inform you about an issue identified in the cash shop where incorrect amounts are being displayed.


Although certain items within the cash shop are labeled in Korean won (KRW),

the actual payment transaction is processed at the correct price according to the region Saviors are playing.


We sincerely apologize for any confusion caused to our esteemed Saviors. 

We assure you that we are committed to taking all necessary measures to prevent the recurrence of such incidents in the future.


Thank you for your understanding and continued support.


Sincerely,

Eversoul Operation Team

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