Your story with the everlasting Souls!
This is Operator One - Mephistopheles, reporting in.
We would like to inform you about the rearrangement and reset issue of Arena / Champs Arena.
Please check below for further details.
◈ Announcement About The Rearrangement of Arena / Champs Arena
ㅇ Common
- After the update of Oct 26 (Thu) there will be a rearrangement of Arena / Champs Arena, and the rank will be reset as well.
ㄴ The scores gained on Oct 23 (Mon) ~ Oct 26 (Thu) before the maintenance will be reset.
(We apologize that the rank gained of Arena will be also reset.)
- The rewards from the Arena played after the maintenance of Oct 26 (Thu) will be distributed on Oct 30 (Mon).
◈ Information About the Reset Issue of Arena / Champs Arena
[Known Issue]
ㅇ Korea
- There was an issue that the score of Arena / Champs Arena was fixed to 1000 points after the update of Sep 21 (Thu).
ㄴ It was intended to change the score according to the rank every Monday, not resetting.
ㅇ NA / Asia
- From NA / Asia server, we have found an issue that the daily / weekly rewards were missing.
[Action]
ㅇ Korea
- Rearrangement and rank reset will be processed on Oct 26.
ㅇ NA / Asia
- The missing daily / weekly rewards of this week will be distributed with previous daily / weekly rewards on Oct 23 19:27 UTC+9.
[Compensation with Apologizing Mind]
- We sincerely apologize for the inconvenience from the issue, we will distribute 500 Everstones with apologizing mind.
- Distribution Schedule: Oct 23, 2023 20:00 ~ Oct 30 09:00 UTC+9
We will do our best to provide a stable and pleasant game experience for our Saviors.
Thank you.