■ Relaunch and Update the Program
- As this may be a temporary error,
please completely close the Google Play Games PC program and relaunch it.
- Please check if the program is updated to the latest version.
■ Check Google Account Country/Region Settings
- If the country/region set for your Google account differs from your actual country of residence,
installation may be restricted.
- Please change your account's country settings
to your actual country of use before trying again.
※ If you cannot see the install button,
please check your country setting in your Google Play Store account.
[Google Account Settings]
[Google support : How to change your Google Play country]
* Please note that it may take up to 48 hours for your profile to update.
■ If the Issue Persists
- If any of the following situations occur even after
relaunching the latest version of Google Play Games PC,
please contact our Customer Support.
- The "Setting up..." message keeps displaying and the install button does not appear.
- The "Your device isn't compatible with this item" message is displayed.
- Only the mobile "Install" button is shown on the Google Play Games PC screen,
without the "Install on Windows" button.