Your story with the everlasting Souls!

This is Operator One - Mephistopheles, reporting in.

We would like to sincerely thank all Saviors for your continued love and support for Eversoul,

and wish you a happy Lunar New Year holiday.

During the Lunar New Year holiday period from Feb 14, 2026 (Sat) to Feb 18, 2026 (Wed) (UTC+9), our Customer Support Center will be operating with limited staff.

As a result, responses to inquiries submitted during this time may take longer than usual. We kindly ask for your understanding.

Please refer to the details below for more information.

◈ 2026 Lunar New Year Holiday Customer Support Notice 

◈ Schedule 

- Feb 14, 2026 (Sat) - Feb 18, 2026 (Wed) (UTC+9)

◈ Details 

- Responses to 1:1 inquiries received during the holiday period may take additional time to process.

※ 1:1 inquiries can still be submitted 24 hours a day through the in-game support system during the holiday period.

※ All inquiries will be handled sequentially with limited staff, so we kindly ask for your patience even if responses are delayed.

We will always do our best to provide a pleasant environment for our Saviors.

Thank you.