Your story with the everlasting Souls!

This is Operator One - Mephistopheles, reporting in.

First of all, we would like to extend our deepest apologies for the inconvenience this issue has caused.

During the process of resolving the Dice Event error on 2025-08-21 (Thu), 

we discovered that the log retrieval timing for some Saviors on the Korean server was not processed correctly. 

As a result, certain accounts may not have been handled properly during the investigation.

We are currently conducting a thorough review of the affected accounts. 

Once this verification is complete, we will share detailed information and the follow-up measures through an additional notice.

We sincerely apologize once again for the inconvenience and concern caused during the handling of this issue. 

We will do our utmost to prevent such problems from occurring again in the future.

Thank you for your understanding and patience.