Your story with the everlasting Souls!
This is Operator One - Mephistopheles, reporting in.
We would like to inform you that an issue with the rewards of Guild Raid during July has been fixed.
Please check below for further details
◈ Issue Details
- An issue of Guild Raid during the 13th July (Thu) ~ 20th July (Thu) in which some Saviors couldn't receive rewards
or receive rewards multiple times due to the resetting of Guild Raid
◈ Fixing Plan
- We have withdrawn the multiple received rewards, and distributed missing rewards.
※ Withdrawal / distribution has been processed during the maintenance on 10th August (Thu).
※ You can claim the distributed reward through mailbox until 23th August (Wed) 09:00 UTC+9
We will always do our best to make Eversoul a pleasant environment.
Sincerely,
Eversoul Operation Team