Greetings Savior,

Eversoul's Operation Team does not encourage the use of illegal programs to play the game, any accounts who are using illegal apps/programs are monitored and will take disciplinary actions.

※ If you have any questions regarding the punishment for using illegal programs, please visit the customer service for 1:1 inquiries.

Customer Service Center: https://glohowhelp2support.zendesk.com/hc/en-us/requests/new 

The Team will continue to monitor any use of illegal programs in-game. We strongly ask Saviors not to use unofficial programs or apps that would potentially damage the game and their account. This is to ensure that all Saviors will experience a healthy and fair gameplay. 

Please be reminded of your account security, protect your accounts, and refrain from any unofffial plug-ins to play the game. 

We will continue to monitor on unwanted behaviors that undermine the fairness of the game.

Sincerely, 

Eversoul Operation Team