Before attempting the payment again, please confirm if the pop-up blocker is enabled on the device and disable it if necessary.

■ Safari Settings:

-Go to Settings on your iPhone or iPad > Safari > Disable 'Pop-up Blocker'

■  Chrome Settings:

-Go to Chrome Settings > Permissions > Pop-ups and Redirects > Allow Pop-ups

■ Samsung Internet Settings:

-Go to Settings > Privacy Settings > Disable 'Pop-up Blocker'.

If you need additional assistance, don't hesitate to contact our customer center through the button below.